Privacy Policy
Last updated: October 22, 2026
Information we collect
We collect details you give us (name, email, billing information) and basic usage data such as device type and pages visited.
How we use it
We use your information to provide our services, process payments, respond to requests, and improve our products.
Sharing
We don’t sell your personal data. We share it only with service providers who help us operate, or when required by law.
Your rights
You may request access to, correction of, or deletion of your data at any time by contacting Living Shadow LLC and its subsidiaries at Support@TheLivingShadow.Me.
Retention and security
We keep data only as long as needed and protect it with reasonable technical and organizational safeguards.
Terms of Use
Last updated: October 22, 2026
Acceptance
By using our website or services, you agree to these terms. If you disagree, please don’t use them.
Accounts
You’re responsible for keeping your login details secure and for activity under your account.
Intellectual property
All content, logos, and software are owned by Living Shadow LLC and its subsidiaries or their licensors and may not be copied without permission.
Liability
Services are provided “as is.” To the extent allowed by law, we aren’t liable for indirect or consequential damages.
Changes
We may update these terms. Continued use after changes means you accept them.
Refund Policy
Last updated: October 22, 2026
Eligibility
Request a refund within 30 days of purchase if you’re not satisfied. Items must be unused and in original condition.
Subscriptions
You can cancel anytime. Cancellation stops future charges; fees already paid for the current period are non-refundable unless required by law.
How to request
Email Support@TheLivingShadow.Me with your order number. Approved refunds are issued to the original payment method within 5–10 business days.
Exceptions
Digital downloads, custom orders, and gift cards may be non-refundable once delivered.
Acceptable Use Policy
Last updated: October 22, 2026
You agree not to
- Break any law or infringe others’ rights.
- Upload malware or attempt to disrupt or gain unauthorized access to our systems.
- Harass, threaten, or impersonate others.
- Scrape, resell, or misuse our services without permission.
Enforcement
We may suspend or terminate access for violations, with or without notice depending on severity.
Reporting
Report misuse to Support@TheLivingShadow.Me.
Accessibility Statement
Last updated: October 22, 2026
Our commitment
Living Shadow LLC and its subsidiaries are committed to making our website and services usable by everyone, including people with disabilities. We continually work to improve the experience for all visitors.
Standards
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This includes providing readable text, sufficient color contrast, keyboard navigation, and compatibility with assistive technologies such as screen readers.
Ongoing efforts
We review our pages regularly, test with assistive tools, and fix issues as we find them. Some third-party content or older pages may not yet fully meet these standards, and we’re working to improve them.
Feedback and assistance
If you have trouble accessing any part of our site, or need information in another format, please email Support@TheLivingShadow.Me with the page address and a description of the problem. We aim to respond within 5 business days.